The DC error code on a Samsung washing machine means that there is a problem with the load balance and the wash cycle can’t complete.
Most of the time this is because there are either too many or too few clothes inside the machine or there is a large item that the machine can’t balance out.
You might have experienced the UR error code on your washing machine which is similar to the DC error and indicates a drum imbalance problem.
We will be going through all of the reasons your washer will display the DC error code and what you can do about them.
Before you attempt to carry out any repair work on your washing machine it’s important that you isolate it from the electrical supply for safety reasons.
This is how to fix the DC error code on your washing machine:
Try removing some clothes from the drum
Start off by removing some clothes from the drum which should help the load be more balanced.
When a washing machine drum is overloaded, it makes it difficult for the machine to balance the load before the spin cycle.
Heavy items like bath towels and bedding can make it difficult for your machine to spin due to the weight.
Try to make sure that the load isn’t too heavy and that there is a good mixture of items so that the machine doesn’t struggle to spin.
It’s important to remember that the drum won’t spin if there aren’t enough clothes so don’t remove too many.
Add some more clothes to the drum
If removing some clothes from the drum didn’t seem to help, then you should try adding some clothes to make sure that the machine wasn’t underloaded.
When a washing machine drum is underloaded it makes it difficult for the machine to evenly distribute the weight to both sides of the drum.
When the weight isn’t distributed it makes it unsafe for the drum to spin because it can cause excessive shaking.
It’s also important to not use a washing machine with a single item or a few small items because the drum won’t spin.
Replace the drum suspension legs
If you have balanced out the wash load but the DC error code hasn’t been cleared, then you should move on to checking the drum suspension legs.
The suspension legs are what support the drum and allow it to move around whilst the drum is turning.
If the suspension legs are broken, then the drum won’t be able to move around and help the drum adjust properly which causes imbalance problems.
Depending on the model number of your washing machine it will either have two or three suspension legs.
You should look underneath the machine and make sure that they are in good condition and are able to support the drum properly.
If the suspension legs look rusted and worn, then there’s a good chance that they have lost their springiness which means they need to be replaced.
You might have noticed that your washing machine has been squeaking recently which might be caused by faulty suspension legs.
Summary
That’s everything that you need to know when trying to fix the DC error code on a Samsung washing machine.
Here is a summary of everything that we have covered:
- Start off by removing some of the clothes from inside the drum – The most common reason that a Samsung washing machine will display the DC error code is because the wash load is too heavy
- If removing some of the clothes didn’t clear the error, then you should try adding more clothes to the drum – If the machine has been underloaded during the wash cycle then it can cause the DC error code
- If trying to balance out the wash load hasn’t solved the error code, then you should check the drum suspension legs – If your machine is old then there’s a good chance that the suspension legs have worn and need to be replaced
In rare cases, it’s possible for a faulty printed circuit board to cause the DC error code which can be an expensive washing machine repair.
If you do find that the circuit board is at fault then you should compare the cost of replacing the part to the value of the washing machine because it can sometimes to too expensive of a repair.
