If your Hotpoint washing machine is displaying the F05 error code, it’s not something to worry about. It usually indicates a problem that can easily be fixed.
The Hotpoint F05 error code means that the water can’t be drained during the wash cycle. This can be caused by a few things including a blockage or a faulty drain pump.
When your washing machine is not draining the water away, it usually indicates that there is a blockage somewhere, which is usually easy to fix.
We have put together a checklist of things you should do when your Hotpoint washer has an F5 error.
Check the water waste pipe
The water waste pipe is the easiest place to check for a blockage. If your washing machine waste pipe is connected to the pipes under your sink, you can easily inspect the end of the pipe.
You should place a bowl under the pipe to collect any excess water and then remove the end of the pipe.
Sometimes the blockage is obvious, and you can remove it by hand.
Make sure to look for any coins that may have gotten stuck and the end of the pipe.
Check the drain pump filter for a blockage
It’s really common for blockages to occur in the drain pump filter and we even wrote about this is our article about what to do when your washing machine isn’t draining.
Here are some handy steps to check your drain pump:
- Make sure the appliance is turned off and then lean the machine back so that you can put a bowl or tray under the machine to catch any water.
- Remove the plastic kick plate cover at the bottom of the machine. The drain pump filter cap is located on the right side of the machine.
- Slowly unscrew the cap and carefully catch any water that comes out. You can go back and forth loosening and tightening the cap while you drain the water away.
- Once all of the water has been removed, fully unscrew the cap and take a look inside for any items that have gotten stuck.
- Screw the cap back in, refit the kick plate cover and then test the machine.
Take special care when fitting the filter back into the machine, because if you overtighten it or leave it loose, it can cause your washing machine to leak.
Checking your pockets is really important when using your washing machine and will help to prevent faults like this.
Check the sump pipe
If the drain pump doesn’t have a blockage, you should then move on to taking a look at the sump pipe.
You can access the sump pipe underneath the machine, and it will need to be loosened off with the screw that holds the metal band around the pipe.
Items like socks, baby clothes and tissue paper can get stuck in the ball filter at the top of the pipe.
It’s really important to do your best to remove any water from the drum before you do this because it will flood out when you remove the pipe.
Replace the drain pump
If you have exhausted all of the places where your machine may have a blockage, then it’s time to move on to replacing the drain pump.
You can buy a drain pump for your machine online, and a lot of the spare part websites will match you up to the right part based on the model number of your machine.
A good indication that the drain pump needs to be replaced is if you try to put the machine on a drain cycle and the machine sits without making any noise.
If the machine makes a humming noise, this will mean that there is a blockage, and you should go back to the previous steps and search for the blockage.
Wrapping up
If you’re still experiencing problems with your Hotpoint washing machine when following the steps above, it could mean that your washer has a more serious problem.
Other reasons for the F5 error code:
- Faulty control board
- Pressure switch fault
- The NTC needs to be replaced
The faults listed are rarer, but sometimes do occur and will need to be rectified to fix the error code.
We have also put together a guide on all of the Hotpoint washing machine error codes. You can give it a read and learn more about your machine and what to do when it breaks down.
