The E07 error code on a Hoover washing machine means that the machine is experiencing a problem with the motor which is most likely caused by the carbon brushes being worn down.
This error code can also be caused by a few other things including a faulty motor and problems with the control board. You can usually identify the problem by visually inspecting each of the suspected broken parts.
Before we dive into what could be causing the E07 error, it’s important that you isolate your washing machine from the power supply before carrying out any inspections or repairs.
Let’s take a look at all of the things that could be causing the Hoover E07 fault code.
Check if the carbon brushes are worn down
When your Hoover washing machine displays the E07 error code on the front of the machine, you should always start off by checking if the carbon brushes have worn down.
The carbon brushes on a washing machine or one of the most common reasons a washing machine will break down and the drum will usually stop spinning when they have failed.
Luckily, it’s a fairly straightforward fix and doesn’t cost a lot of money to repair. You can pick up Hoover washing machine carbon brushes online for around £10 depending on the model number of your machine.
If you are unsure if the carbon brushes need to be replaced on your washer, you need to unscrew them from the motor and take a look at them.
If the carbon brushes have failed on your machine, then they will be really short in comparison to a new set of brushes. It’s a good idea to compare the old ones to a new pair so you can grasp if they need to be changed.
Make sure that the machine is not overloaded
When you load up the drum with clothes, it’s important to not overload the machine because it makes it difficult for the motor to spin the drum efficiently.
If the control board receives feedback from the motor that the drum is too heavy to turn it can cause the control board to display a variety of error codes including the E07 fault code.
It’s also a good idea to make sure that you’re not just washing a couple of items or something that would spin poorly like a drum full of wet towels on their own.
You might have even noticed that your machine has been shaking around a lot recently. This is another sign that the machine has way too many clothes in the drum.
It’s worth noting that if the E07 error code is displayed at the beginning of the wash, then you can probably rule out the drum being overloaded as this is determined later on during the cycle.
Inspect the motor wiring
At the back of the motor, you will find the wiring block for the motor. This is where the plug fits into so that the motor can receive power from the control board and the motor can send feedback to the control board during the cycles.
It’s not uncommon for the connector block to shake off during a wash cycle and the wires can even snap if the machine has been shaking around.
You should take a look at the wiring and look for any signs of damage like broken or burned wiring.
It might even be worth disconnecting the motor cables and then refitting them just in case the problem isn’t visible and one of the wires has a bad connection.
If you find any problems with the wiring, then you might need to get a new wiring loom for the machine and then connect it up from the control board down to the motor.
Inspect the control board for damage
When the control board on a washing machine fails it can cause the machine to display all different kinds of fault codes. If the control board has shorted due to a fault with the motor, it can cause the E07 error.
You should remove the lid of the machine and then unscrew and unclip the control board so you can take a better look at it.
You’re looking for any signs of a short circuit which will usually be blow marks or scorch marks. If you see any black marks that look like burning that can’t, be rubbed off then it’s likely that the board has failed.
It’s also common for the capacitors to bulge and fail on the control board. If this is the case, then you can often replace the capacitor by matching it up with a new one and soldering it on.
Unfortunately, Hoover washing machine control boards are quite expensive and are not interchangeable between different models. This makes the repair cost high and it might be better to buy a new washing machine.
You can sometimes get lucky and find one on the aftermarket which has been taken from a machine with another fault such as bearing failure. Online marketplaces are the best place to look for a used washing machine control board.
Try replacing the motor
If you have gone through all of the inspections and you can’t find any problems with the carbon brushes or the wiring inside the machine, then it’s probably time to replace the drive motor.
There are a few reasons why a motor would fail including age, electrical insulation faults and open circuits on the motor block.
The motor is located at the back of the machine and is where the carbon brushes are attached to.
If you remove the back cover from your washer, you will see the pulley wheel and the drive belt. The belt is attached to the motor at the bottom of the machine.
You can usually remove the motor by unscrewing the two bolts that hold it onto the drum.
Sometimes it might be better to replace the machine rather than replace the motor because the cost of the part can vary greatly and, on some machines, it might not be economically viable.
You can often find the correct motor for your machine by using the model number of your washer on the online spare parts retailer website. You can then decide on whether or not it’s worth repairing.
Conclusion
Here is a summary of everything that you should be looking out for when trying to fix the E07 error code on a Hoover washing machine:
- Check the carbon brushes that are located on the motor – It’s one of the most common problems that a washing machine will face and you’re looking out for carbon brushes that are worn down and have little length left on them.
- If the error code presents itself at the start of the cycle it might be because the load is unbalanced – if the machine has too many clothes in the drum it can cause the motor to fail and display the E07 fault code.
- When you’re inspecting the carbon brushes on the motor it’s a good idea to take a look at the wiring block where the cables connect to the motor – This is a common area to find a broken wire or a faulty wiring loom.
- If you’ve had no luck when inspecting the motor and the wiring, then you should take a look at the control board for signs of damage – This includes burn or scorch marks that would indicate a short circuit.
- The final thing that you should do to fix the fault code is replace the motor – The E07 fault code is usually caused by a fault with the motor and it’s common for washing machine motors to have low insulation or an open circuit.
If you do find that your washer needs a new control board or a motor, then you should make sure that it is economically viable. These parts can often be expensive and sometimes it’s better to replace the machine.
If you need some more information on Hoover washing machine error codes, then you can take a look at our in-depth walkthrough of Hoover washer fault codes.
